Special COVID19 Pandemic Information for Owners and Guests
NC is now under Phase 3 of the Governor’s Stay Safer at Home directives due to COVID19 until at least December 4th. The Bald Head Island ferry is operating at a reduced capacity of 100 passengers and hands-free masks must be worn on the Ferry and Trams all times. For more information, please visit https://baldheadislandferry.com/covid19. Restaurants capacity at 50% remains in place. Mask requirements remain in place with one change, children 5 and over are required to wear face masks in public spaces where a distance of 6-foot cannot be maintained. This is down from age 11 and up. Fortunately, most establishments also offer take out service and outdoor dining. BHI Club accepts online reservations for indoor dining. Masks are required inside all establishments on the island except indoor restaurant seating. Social gatherings limits have now been decreased to 10 inside and outside gatherings remain at 50 people. Social distancing is encouraged when it is not possible to maintain a 6-foot distance. Other changes that may impact your time on the island include the following: Museums are now allowed to open at 50% capacity, Gyms and fitness centers can open at 30% capacity, and playgrounds are open. Please check with individual entities on the island prior to making plans as they may not choose to open or offer more restrictive measures.
Masks are required in all common areas inside the Inn. This includes children 5 and up. If this policy is not followed, you will be asked to leave; refunds will not be will be offered. It is everyone’s responsibility to keep our Staff, our Owner’s, and our Guests safe. We can only remain open if our staff remains well. Wearing masks, keeping a safe distance, and washing hands frequently has been proven to dramatically reduce the spread of this Virus. We do this out of respect for each other.
The Market now has one-way aisles clearly marked on the floor, masks are required, and social distancing is expected. Only 50 customers are allowed in the store at one time. Guests over 60 or who are otherwise at greater risk of serious illness are allowed early shopping between 8 and 9am with a maximum of 20 customers allowed in the store at one time. The Market offers order ahead Curb-side pickup with a 10% surcharge – minimum of $10 and a maximum of $25. The Market Café has limited inside seating but there is ample space under the Forest Pavilion Tent. Please enter and exit the Café through the side door. https://maritimemarketbhi.com
Please contact The Bald Head Island Club at 910-457-7320 to confirm current activities and to reserve your discounted temporary membership. You must contact the Club in advance of your arrival to make arrangements to avoid a recently added walk-in fee. https://www.bhiclub.net/guest-memberships
Check -in time is 3:30pm. Check out time is 10:30am. Please do not ask for early check-ins and late check-outs. Our dedicated staff is following CDC and Health Department Guidelines to keep our suites, rooms, common areas and carts disinfected and meticulously clean to keep everyone safe. If you must arrive earlier, you may leave your belongings in the living area or on the front porch. This is a remarkably busy time for our staff, please respect their need to keep moving! Feel free to enjoy our outdoor spaces, go for a bike ride, or grab a bite to eat while you await entry to your suite.
Daily room service will not be provided for everyone’s safety. You will need to dispose of your own trash. The trash receptacles are in the garage behind the building. Please take your recyclables to the Island Recycle Center near the Market. The staff will provide a laundry bag or vessel for you to leave used linens outside your door and they will leave fresh linens by your door in return.
We regret Breakfast cannot be served at this time, but we look forward to resuming normal operations as soon as it is safe to do so.
Due to Health Department regulations, access to the popcorn machine, ice machine, the Owner’s refrigerator, and the kitchen are not allowed. Ice is available at the Dockmaster’s and The Market.
As it is impossible to maintain Social Distancing in the hallway and on the stairs, our Inn Keeper will tell you which doors and hallways to use when you arrive.
Our polices will evolve as the situation changes. Thank you for your understanding. We all want to return to expected levels of service as soon as it is safe to do so. Please be mindful of the concern our staff has to any possible exposure to COVID-19 and avoid close contact. Please note: We are not responsible for cancellations due to acts of God, sickness, or other events out of our control. We recommend the purchase of travel insurance especially during Hurricane season.
For additional information please visit NCDHHS.com for the latest on COVID-19 in our state and subscribe to the Village Voice newsletter for the latest news for our Island community.
Enjoy your stay! We look forward to your visit.
MHI BOD, General Managers, and Inn Keepers